Vendor Managed Inventory (VMI) Specialist

JOB
TITLE - Vendor Managed
Inventory VMI
Specialist
The primary role of the Vendor Managed Inventory (VMI)
Customer Service Representative is to create orders for VMI customers and to
manage inventory at the MATHESON Site to ensure reliability and uninterrupted
supply. The role is mainly an internal role at the MATHESON Site but also can
include answering phones and making deliveries in the VMI vehicle from time to
time

Essential
Functions
Adhere to all of Matheson safety policies, including those
related to driving a MATHESON vehicle, keeping up-to-date on MATHESON's
PureSafe trainings, and participation in daily Tool Box Talks
Manage the warehouse inventory according to min
/ max levels, which includes working with Purchasing to order products in and
organize them in a systematic way in the warehouse
Manage the customer inventory levels according
to min / max levels, working with the VMI Route Driver to plan orders and
deliveries. Update the min / max levels as the business needs change
Create accurate customer orders based upon data
from the vending interface
Create orders to re-order normal inventory stock
Create non-standard orders, which may include
interfacing with MATHESON Purchasing, coordinating with suppliers, creating
part numbers in MATHESON's TIMS system
Maintain good housekeeping at Chambersburg
Site's warehouse to ensure order accuracy, efficient fulfillment and safe
working environment
Responsible for identifying problematic issues
that if not addressed would result in an unsatisfied customer, notifying the
right person or function promptly to ensure customer satisfaction and then
following up to ensure resolution
Perform other duties as needed, including being
part of the Chambersburg Site team, that may mean additional duties that
contribute to the overall success of the business. For example, answering
phones, serving walk-in customers, or driving a forklift (training provided)
Required
for All Jobs
Performs
other duties as assigned
Complies
with all policies and standards

Work
Experience
Preferred 1 -3 years' experience in Welding/Gas
Industry

Knowledge,
Skills and Abilities
Awareness of Safety
and the ability to adhere to safety practices even when "no one is looking" and
be part of building a culture of safety
Provide excellent internal and external Customer
Service
Computer Skills - ability to navigate and learn
MATHESON's Ordering system (some training will be provided)
Able to Plan and Organize the warehouse and an ordering
/ reordering system
Present a professional business image as the
"face" of MATHESON to the customer when needed
Ability to Communicate externally with customers
and internally with the MATHESON Site
Team Work - understands being part of a team means
the needs of the team come first
Able to take Coaching as a way of improvement of
skills and practices over time
Ability to follow-up on time-sensitive issues at
a customer site or at the MATHESON Site
Valid driver's license
Ability to pick up 50 lbs.
Ability to work independently and in a timely
manner
Ability to work well with others and work for
the greater good of the business

Licenses and Certifications
Valid Driver's
License within 30 days

Travel Requirements
8 - 14 - Weekly
on-road visiting/interaction on site with customers

Matheson is an Equal Opportunity Employer that complies with the
laws and regulations set forth under EEOC. All qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability or
protected veteran status. EOE AA M/F/VET/Disability