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General Summary of Position
Performs a variety of routine clerical functions, as assigned, including but not limited to scheduling, filing, charting, data entry and organization, basic data analysis. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy, policies, procedures and standards. Primary Duties and Responsibilities
Answers telephones, takes messages and provides routine information to families and patients.Assists department with transmitting information to appropriate personnel (faxing, mail, paging system, etc).Assists departmental personnel with providing privacy for family member(s)/significant other(s).Serves as a resource with guiding patient families to hospital resources, facilities and their locations (snacks, dinner, parking, etc.)Assumes other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this position and are not to be considered as all-inclusive.
Minimum Qualifications
Education
- High School Diploma or GED required
- Two years of College completed. Completion of some college courses preferred
Experience
- 1-2 years Related work experience preferred
- 1 year Previous customer service and/or office experience preferred
Knowledge, Skills, and Abilities
- Basic English grammar and spelling skills.
- Ability to communicate clearly.
- Abe to read and understand information about departmental requirements.
- Attention to detail.
This position has a hiring range of $17.5 - $28.73
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MedStar Health
Apr 22, 2025