Supervisor, Imaging Services Ops

University of Texas Southwestern Medical Center
parental leave, paid time off, paid holidays, tuition reimbursement
United States, Texas, Dallas
5323 Harry Hines Boulevard (Show on map)
Apr 19, 2025
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Works under minimal supervision with the Imaging Leadership to perform employee oversight, payroll, scheduling, imaging exams, exam protocols, accreditation, operations, and facilitation of equipment maintenance. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required Education Two years of college education. May consider additional years of experience in lieu of 2 years of college or degree. Experience 3 years experience as an Imaging Technologist with 1-year supervisory experience. Licenses and Certifications (BLS) BASIC LIFE SUPPORT by the American Heart Association for Healthcare or the American Red Cross. and Licensure by the Texas Medical Board is required for all modalities except for Ultrasound or MRI technologists. Certification and licensure are required by the American Registry of Radiologic Technologists (ARRT) for specialties such as CT, MRI, and Radiography or Certification and licensure (ARDMS) is required by the American Registry for Diagnostic Medical Sonography or Certification and licensure is required by the Nuclear Medicine Technology Certification Board for Nuclear Medicine (NMTCB) or Certification and licensure is required by the * American Registry of Magnetic Resonance Imaging Technologists (ARMRIT) for Magnetic Resonance Imaging Technologists. Preferred Education Bachelor's Degree in related field. Experience Enterprise software applications for radiology information systems (RIS) and picture archiving communication (PACS) experience. Advanced certification in CT or MRI preferred Previous leadership experience required 4 x 10 workday 0645-1715 / with floating day off each week No weekends and/or Holidays JOB DUTIES Directly supervises employees and daily operations in Imaging Services modalities. Works with Team Leads in providing adequate staffing by demonstrating flexibility and willingness to utilize all resources available to provide core staff to ensure patient continuity of care and imaging services. Assists technologists in performing diagnostic exams when required by workload staffing levels and productivity metrics. Collaborates with scheduling and physicians for add on/conflicting procedures with regards to patient flow and resource availability. Able to utilize patient service recovery techniques to provide optimal outcomes. Responsible for new employee and student orientation. Utilizes opportunities to teach, role model, and mentor staff toward continual growth and professional development that includes providing opportunities for staff to participate in department/hospital activities, committees, in-services, special projects, and continuing education. Develops annual competencies to assist with new imaging technologies and to continually raise the education level of the front line staff. Actively participates in hiring, promotion, and course correction as well as input/assistance with annual performance reviews and new employee orientation feedback. Responsible for positive continual employee engagement scores. Provides timely and confidential counseling with staff as appropriate and documents events with leadership. Maintains and reviews daily payroll for corrections, accuracy, and overtime trends. Monitors supplies for inventory control and expired products. Ensures staff are competent in entering event reports and serves as a resource when inputting or investigating facts. Notifies leadership immediately regarding high risk situations. Quality Control ~ Assists biomed, physicists, radiation safety, vendors, staff, and leadership with recording, analyzing, and reviewing equipment reports to facilitate repairs/maintenance, compliance, and other institution requirements. Must be able to lift 40-50lbs. Responds to inquiries/calls/emails in a timely and professional manner. Utilizes the organizational culture behaviors to include PACT and AIDET. Actively participates in codes and rapid responses. Communicates shift hand off regarding workflow issues with equipment or pending exams with oncoming staff. Functions in the department as a part of an interdisciplinary team, and collaborates in the care and service delivery process of patient care through effective communication with other service lines. Prioritizes exams with scheduling exams to ensure smooth workflow, minimize wait times and address stat requests. Adheres to hospital policies, procedures, competencies, regulatory compliance, infection control, hospital education, new yearly metrics/department goals, patient satisfaction, and fiscally responsible with regards to equipment, supplies scheduling, overtime, etc. Maintains patient confidentiality (HIPAA) and ensures that all processes and procedures are maintained to secure and protect all workstations in all work areas. Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare - no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!