SAFETY COMMUNICATIONS OPERATOR

University of Missouri-Columbia
parental leave, paid time off
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Apr 18, 2025
Hiring Department MUPD Police Job Description Do you thrive in high-pressure situations and want to be the calm in the storm? As a Safety Communications Operator with MUPD, you'll be the vital link between the campus community and emergency response - answering the University Emergency line, dispatching officers, monitoring alarms and surveillance, and keeping campus safe through rapid communication and multitasking expertise. What You'll Do Answer multi-line emergency and non-emergency phones Act as the university's after-hours emergency switchboard Gather and prioritize information for emergency and non-emergency calls Operate a multi-channel police radio console to dispatch personnel to incidents Use Computer Aided Dispatch and MULES systems to enter and retrieve criminal justice data Track officer duty status and maintain daily police activity logs Monitor alarm systems and security cameras for University buildings Greet walk-in customers and provide front-desk support Generate daily incident reports and distribute records to campus units, courts, and the public Provide reports to community members and collect fees for reports and fingerprinting Prepare administrative reports and work orders Proofread and file departmental reports and records Maintain up-to-date call routing lists and dispatch reference materials May assist in training new communication operators Perform other duties as assigned Shift Full-time (40 hours/week) Schedule: Sunday through Saturday Shift times vary and may include nights, weekends, and holidays Minimum Qualifications A high school diploma and two years of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Preferred Qualifications MULES Certification APCO Communications Training Certification Anticipated Hiring Range Salary Range: $18.80 - $25.00/hour Grade: GGS-006 University Title: Safety Communications Operator Internal applicants can determine their University title by accessing the Talent Profile tile in myHR. Other Information Selection Process Initial screening and referral of applicants by Human Resource Services Departmental screening of applications Selection Board Interview Background Investigation - includes verification of credentials, review of criminal record, and three personal references Computer Voice Stress Analysis (if deemed necessary by the Director of Police) Final interview with the Director of Police For more information on the selection process or your application status, contact Christina Antimi at 573-882-5614 Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits. Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.