Human Services Program Specialist (PUBL EDUC SPEC 4)

Under the direction of the CTS Program Director, support client relationships and lead and develop training curriculum development projects for human services contracts that provide for approximately 1200 to 2000 training units/days annually, generating approximately 40,000 enrollments per year. Act as a project manager and curriculum developer, provide oversight of curriculum development by other subject matter experts for human services training contracts serving California county and state social services agencies and community-based organizations. Maintain professional relationships with subject matter experts in the field of human services and contracting agencies to ensure successful assessment, development and implementation of customized training. Assist with recruitment of trainers and curriculum developers. Develop and analyze curriculum to ensure it meets adult learning standards and course objectives are met within the content. Provide support to human services agencies to support transfer of learning. Monitor trainers through on-site and virtual observations and training evaluations; provide feedback to ensure quality in delivery of training programs. Lead work teams of subject matter experts to develop learning content for client service topics such as Aging and Adult Services, In-Home Supportive Services, Behavioral Health, Eligibility, and Employment Services (CalWORKs, CalFresh and Medi-Cal) programs. Maintain client satisfaction that fosters retention and expansion of annual contracts.

Apply By Date May 1, 2025 at 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in social work, psychology and/or equivalent experience/training
• Expertise in at least one Human Services subject area, such as eligibility and employment services, adult services, behavioral health, or other human services program.
• Experience writing and developing curriculum in the field of Human Services, including applying principles of adult learning and continuing education. Excellent written communication skills, including editing and proofreading skills. Skills to synthesize information and convey it to trainers for the development of course curriculum.
• Experience with project management, including working independently, establishing priorities, developing and implementing a course of action, monitoring the plan, reviewing and evaluating results.
• Experience with contract/client management and assessing client needs to appropriately develop new programs/services.
• Experience using MS Office Suite for Windows (Word, Excel, PowerPoint and Outlook), databases and business tracking systems.
• Knowledge to analyze program evaluation results and develop recommendations for senior management. Analytical skills to define a problem, identify issues, analyze data and alternative solutions, weigh consequences of solutions and make recommendations and decisions.
• Interpersonal skills to develop and maintain relationships with diverse and culturally sensitive client bases, including public relations skills to maintain the highest level of customer service and communicate professionally, orally, in writing and before groups.

Preferred Qualifications

• Experience writing and developing curriculum in Eligibility and Employment Services.
• Experience with CalSAWS.
• Experience in collaboration with Behavioral or Public Health.
• Experience in developing and facilitating meaningful learning content to a diverse and experienced audience.
• Experience identifying, recruiting, hiring, and negotiating compensation for trainers and speakers.
• Experience in developing and analyzing lesson plans, course handout materials and training to determine if goals and objectives are met.

Key Responsibilities

• 40% - Project Management and Program Development
• 25% - Client Relationship Management
• 20% - Curriculum Development
• 15% - Trainer Development and Evaluation

Department Overview

UC Davis Continuing and Professional Education (CPE) is the lifelong learning arm of the university. The division maintains the most diverse portfolio on the campus, with programs spanning pre-college, professional continuing education, workforce development, international academic and cultural exchange, and training services for corporate and agency partners. As a global leader in continuing education, CPE serves learners regionally, nationally and globally, and posts more than 55K enrollments annually making it the third largest UC Extension by enrollment. Beyond its community-facing role, CPE serves as the internal hub for online education in support of other academic units on the campus. CPE employs approximately 180 employees and draws on the expertise of approximately 1,700 instructors.

POSITION INFORMATION

• Salary or Pay Range: $75,000/yr. - $135,600/yr.
• Salary Frequency: Monthly
• Salary Grade: Grade 22
• UC Job Title: PUBL EDUC SPEC 4
• UC Job Code: 004169
• Number of Positions: 1
• Appointment Type: Staff: Contract - 1 year contract position with possibility of extension or conversion to career
• Percentage of Time: 100% - Fixed
• Shift (Work Schedule): Manager will advise
• Location: Davis, CA.
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is eligible for a hybrid work environment (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Work occasional evenings.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan, and our strategic vision for research and education. We believe you belong here.

The University of California, Davis, is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks