Administrative Assistant II - Ophthalmology, Westwood

University of California - Los Angeles Health
United States, California, Los Angeles
Apr 05, 2025
Description We are seeking a compassionate and organized Administrative Assistant to support Ophthalmology's Comprehensive & Urgent care clinic in Westwood. This role plays a key role to ensure efficient clinic workflows and a positive patient experience.Responsibilities include, but are not limited to: Check patients in and out Screen incoming calls and schedule patient appointments Collect payments Assist with billing preparation andobtain authorizations Process medical records requests and manage document scanning/filing in EMR Salary Range: $25.60-$36.33 Hourly Qualifications Required Experience scheduling patient appointments in a computerized system. Ability to interact calmly and effectively with patients with difficult personalities. Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors. Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager. Ability to clearly speak and write in English using correct grammar. Sufficient computer keyboarding skills to perform appointment scheduling, encountering, emailing and other related computer tasks. Ability to prioritize tasks in a systematic manner to maximize efficiency. Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system. Ability to work with frequent interruptions and complete assignments in a timely manner. Ability to work independently, with minimal supervision. Preferred: Experience working in medical office and/ormedical teaching institution. Two years' experience in ophthalmology practice setting and familiarity with ophthalmology and related terminology. Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies.