Lead Quality Assurance Tester

General Job Description:

ACCO Engineered Systems, founded in 1934, is a leading provider of design, installation, and service of mechanical systems. ACCO is looking for a dynamic and experienced Lead Quality Assurance Tester to join our team and play a key role in ensuring the quality and reliability of our information technology services. The Lead Quality Assurance Tester will be responsible for overseeing a team of offshore and onshore Quality Assurance (QA) professionals, ensuring that our software and applications meet the highest standards of quality and reliability. Reporting to the Director of Data and Field Services, this role plays a critical part in evangelizing the importance of Software Quality Assurance (SQA) and User Acceptance Testing (UAT) across the organization.

Essential Duties & Responsibilities:

• Team Leadership: Manage and lead a team of offshore/onshore QA professionals, providing guidance, coaching, and mentoring to ensure high-performance levels and continuous improvement.
• Quality Assurance: Develop, implement, and maintain comprehensive QA processes and procedures to ensure the delivery of high-quality software products.
• User Acceptance Testing (UAT): Collaborate with stakeholders to plan, execute, and oversee UAT efforts, ensuring that software meets end-users' requirements and expectations.
• Test Strategy: Develop and execute a comprehensive test strategy that includes test planning, test case creation, execution, and reporting.
• Automation: Drive the adoption of test automation tools and frameworks to increase testing efficiency and effectiveness.
• Continuous Improvement: Identify opportunities for process improvement and optimization in the QA and UAT processes.
• Documentation: Maintain clear and detailed documentation of test plans, test cases, and test results.
• Communication: Evangelize the importance of SQA and UAT throughout the organization, advocating for best practices and standards.
• Metrics and Reporting: Track and report on QA and UAT metrics, providing regular updates to the Director of Data and Field Services.
  

Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, etc.):

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience in leading and managing QA teams.
• Strong understanding of SQA and UAT principles, methodologies, and best practices.
• Experience with test management and automation tools.
• Excellent communication and interpersonal skills.
• Analytical mindset and attention to detail.
• Ability to work collaboratively in a team-oriented environment.
• Strong problem-solving skills.
  

ACCO Competencies:

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.
• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• People Skills: Is approachable and gains the mutual trust and respect of others. Understands people's strengths & weaknesses and actively seeks to understand other perspectives.
• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
• Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.
• Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Is able to take direction, accept feedback, and take full responsibility for his/her actions. Leads by example through positive influence and ethical leadership with consideration of the entire organization.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee may regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 30 pounds

Hours: This is a non-exempt position from Monday through Friday. Work hours begin and end between 7:00 am and 5:00 pm with a one-hour break for lunch and two rest breaks. Eight hours per day is required and other occasional overtime may be necessary per business needs.

Travel: 0 -5% of the time to and from the primary office to regional branch offices.

Competitive Wages:

$89,500 to $122,750 Annual Salary. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

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