Community Health Worker (CHW) - RR Emergency Department

If you have a passion for elevating lives, we invite you to use your unique expertise, dedication, and compassion to make a significant, positive impact on the community. At UCLA Health, you'll be part of an exceptional multidisciplinary team as you play a key role in delivering excellent outcomes for our patients and their families. Join our award-winning, world-class health system and see just how rewarding a career can be.

Make a difference in the community as an Emergency Department Community Health Worker (CHW). With guidance and direction from the Community Health Worker Supervisor and the Senior Director for Care Coordination and Clinical Social Work, this role will work with patients at our UCLA Health Emergency Departments (ED). The ED CHW program engages emergency department patients who have significant unmet social needs, are experiencing homelessness and/or precarious housing, are at risk for STDs, and have substance use disorders. The CHW will provide individualized support, motivational interviewing, and navigation to medical services, housing and social services, addiction treatment, harm reduction, and other community services to address health-related social needs. The goal of the CHW is to provide navigational, case management, and peer support services to patients who present to the ED for a substance use-related visit.

CHW duties include:

• Working collaboratively on an interdisciplinary team utilizing an integrated client care model in conjunction with best practices for Community Health Workers.
• Engaging in effective motivational interviewing, peer outreach, case management, and navigational services to Emergency Department patients experiencing homelessness and/or precarious housing, are at risk for STDs, and substance use disorders.
• Coordinating collaboration with the primary care (PCP), community services, case managers, and social workers, to deliver interventions that will address social needs and maximize patient health outcomes.

At UCLA Health, our passion for impact and improving others' lives has enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We're also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you're looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Please note that this is a full-time 2-year Contract position and may convert to career.

The University of California, Los Angeles is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is: $30.56 - $60.82 Hourly.

We're seeking a dynamic, motivated individual with thorough knowledge of local social services and community resources, and:

• A High School Diploma
• At least Two (2) years of work experience providing information, education, intervention and/or referral services to culturally diverse populations.
• Experience working with health care systems, substance use treatment programs, and/or community-based organizations.
• Demonstrated experience with motivational interviewing, advising/counseling clients, and/or participating in health promotion and health education activities.
• Excellent verbal and written communication skills.
• Excellent organization, thorough record-keeping, follow through, and ability to juggle multiple priorities in fast-paced environment with multiple collaborators.
• Basic computer skills, including Microsoft Office (Excel and Word).
• Ability to work occasional overtime, as needed.

Preferred:

• Experience working with formerly incarcerated individuals, unhoused, LGBTQ individuals, and/or people with substance use disorders and/or severe mental health issues.
• Experience using an electronic health record system
• Bilingual English/Spanish
• Community Health Worker certification