Senior Enterprise Solution Architect

The ECAD Enterprise Solution Architect is a highly skilled individual with a combination of deep technical ECAD expertise and solution knowledge including MCAD collaboration and PLM integration.

This role requires a self-starter with excellent written and verbal communication skills along with the ability to work as an indispensable resource in a diverse, cross-functional team environment. Key requirements include bridging the gap between Altium Enterprise Electronic Design sales, customer technical requirements and the Altium Professional Services services team.

The ideal candidate will have a strong background in ECAD presales activities including working directly with Enterprise Account Managers to qualify opportunities, demonstrating product functionality in the context of our overall solution, and developing customer success and deployment plans in support of Enterprise post-sale activity.

The ECAD Solution Architect ensures that there is a full technical understanding of the 'as-is' customer environment and can discuss and demonstrate the value of Altium's Enterprise solutions (AES) in the context of their specific 'to-be' requirements.

This role includes the ability to demonstrate effectiveness in understanding both internal and external stakeholder requirements, define strong technical strategies in the context of the customers' business goals and provide clear communication regarding the value of Altium solutions based on customer-specific technical requirements.

A day in the life of our Senior Enterprise Solution Architect:

• Experience working in an ECAD presales Enterprise role or related position
• Work closely with ECAD Enterprise Account Managers, Solution Architects and Deployment Engineers to understand customer requirements and define technical solutions to support the strategy
• Conduct Discovery calls to understand the current customer environment, business goals, technical challenges and
• Conduct product demonstrations, presentations and technical training sessions for customers
• Manage the technical strategy, ensuring the customers' requirements and expectations are properly set
• Serve as the primary technical point-of-contact for customers and assist them with product requirement definition, integration, and specific adoption issues during the presales stage
• Build excellent customer relationships and provide technical influence to help them to adopt recommended best practices
• Work with the Deployment team to help handle escalations of deployment and customer productivity blocking issues by coordinating related activities with Sales, R&D, and Customer Success (Tech Support)
• Collaborate with R&D/engineering teams to identify and resolve product/performance issues
• Participate in product development review meetings and represent voice of the customer
• Become a trusted technical advisor by proactively staying up-to-date on industry trends, competitive products and positioning
• Use in-depth knowledge of client, industry, business processes, and deep knowledge of the product and technical expertise to drive and increase adoption and usage of AES
• Ability to create technical presentations and demonstrations to target individual customers on an as needed basis
• Travel to customer sites as needed to better understand requirements and/or provide onsite technical support

Who you are and what you'll need for this position:

Key Competencies

• Strong knowledge of the EDA industry, its products and competitive landscape
• Ability to understand and clearly communicate Altium's Enterprise goals and objectives
• Ability to think strategically and define how our proposed ECAD Data Management solution will help Altium and the customer achieve mutual success.
• Possess ability to be empathetic, understand specific customer requirements, how they think, understand what their goals are, why an ECAD Data Management solution is important to their business, and develop a proposed plan to address their specific needs
• Be proactive and leverage ECAD-specific technical expertise, project management and communication skills to work effectively with sales, deployment and extended technical and cross-functional teams

Qualifications

• Bachelors/Masters Degree in Electrical Engineering, Mechanical Engineering, or equivalent degree and experience
• At least 5 years of experience in ECAD presales Enterprise engagements, customer success, account management, and/or a client-facing role in Electronic Design Automation (EDA)
• Experience with ECAD tools including schematic and PCB design, project data management, library/component management, PLM integration, MCAD Collaboration, process definition and management, workflows and signal integrity analysis
• Ability to engage customers at business level to drive alignment, and execution of ECAD strategy
• Ability to be highly effective in a team and matrix management organization
• Excellent written and verbal communication skills
• Ability to travel 30%

The salary range for this role is $153,000-$164,000 OTE. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.

United States Benefits

• Healthcare coverage
• Prescription drug, vision, and dental plans
• HSA and FSA accounts
• Life and AD&D insurance; disability coverage where applicable
• Retirement 401(k) Plan Option with Altium match
• Calm App and Employee Assistance Program
• Paid holidays plus a "Choice Day" off per quarter
• Paid time-off on arising schedule upon key milestones
• Sick time for Dr. appointments or family health needs
• Family medical, maternity, paternity, and military leave
• Flexible working arrangements available based on role and location
• Home internet allowance
• Free lunch, snacks and drinks every day in office
• Free parking