Energy Efficiency Field Engineer

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

TRC is seeking an Outreach Professional to join the NIPSCO Residential Programs team. The primary role of this position will be to develop a strong pipeline and customer base (property managers) and implement outreach and education strategies to increase participation in NIPSCO's Residential Energy Efficiency Programs. Candidates must possess strong outreach skills, knowledge of energy efficiency and renewable energy technologies, and an understanding of the energy, environmental and economic landscape of the state. The successful candidate will successfully develop outreach strategies and manage the project life cycle, deliver on gas and electric energy savings targets, and ensure that property managers and customers are satisfied with their experience of the program.

Key Responsibilities

• Develop an outreach plan for the NIPSCO Residential Multi-family Program and provide excellent account management for a network of properties throughout the NIPSCO service territory.
• Planning and travel to Multi-Family properties throughout the NIPSCO territory.
• Provide one on one assistance to property managers, customers and contractors regarding their energy savings opportunities and how to utilize the NIPSCO offerings.
• Assist in developing outreach strategies to address specific sectors and markets.
• Provide sector intelligence by analyzing and summarizing data and trends within given markets and identifying opportunities to engage with these sectors.
• Manage and track contractor and project opportunities.
• Report against established benchmarks for key measures such as meetings, events, and kWh and therm savings goals.
• Attend tradeshows and events as necessary, to promote and educate contractors and customers in the NIPSCO service territory. (Minimal)

• Perform incentive review and payment processing using TRC's proprietary CRM system.

Basic Qualifications

• Exhibits professional demeanor and top-notch customer service skills.
• Excellent organizational skills.
• Excellent written and oral communication skills.
• PC, keyboarding, and typing/data entry proficiency.
• Excellent presentation skills.
• Must be able to create/maintain relationships and work effectively and collaboratively at all levels of the organization.
• High level of customer service to both internal and external customers.
• Demonstrates ability to handle multiple projects and changing priorities.
• The ability to work under pressure and to meet frequent deadlines.
• The ability to perform assigned or self-initiated activities to a successful conclusion.
• Must possess excellent interpersonal skills.
• The ability to work as a team member and independently with little direction.
• Anticipate needs and exercise seasoned professional judgment.
• Willingness to learn and adapt to new responsibilities.
• Proactive, self-motivated high performer who emanates a positive attitude and energy.
• Team player who will deliver results effectively and efficiently utilizing resourcefulness, a sense of urgency and responsiveness.

Desired Skills

• Responsible for leading and conducting the development, enhancement, and maintenance of organizational relationships with distributors, contractors, retailers, and builders.
• Travel to trade ally/market actor locations with the goal of driving program performance, building rapport, and solidifying connection(s).
• Serve as go-to resource and conduit between the NIPSCO Residential Program and the Trade Ally network.
• Demonstrate strong knowledge about the market activity, trends, and products.
• Demonstrate ability to accurately predict market activity based on in-depth knowledge of past activity and developments with the market.
• Oversee outreach plans for new programs (program launch) and existing programs.
• Leverage data from outreach analysis to determine where the company needs to focus outreach efforts.
• Review program-level statistics, market and economic data, and regulatory activity to determine sales potential and monitor performance trends; provide recommendations to move forward.
• Staff development and management including; balancing direct reports workload, ensuring accountability and compliance, performance evaluations, and defining professional growth and development.
• Demonstrated proficiency in Microsoft Office suite including Excel, Word, Outlook, and PowerPoint.
• Experience in energy efficiency preferred but not required.
• SharePoint and Microsoft Dynamics CRM experience a plus.

Education and Experience Minimums

• Bachelor's degree in marketing, management, business or related degree a plus
• Minimum of 3-5 years' experience in Outreach, Sales, Account Management or a related field
• Experience with energy efficiency or energy efficient products is desired.
• Sales experience is a plus.
• Experience working with a sales CRM is highly preferred.
• Solid computer skills, including proficiency in MS Word, Excel and PowerPoint
• Solid problem-solving capabilities
• Creativity and attention to detail
• Team player with positive attitude and ability to work effectively with different teams.
• Proven track record of translating technical messages for diverse audiences.
• HVAC and technical experience a plus
• Willingness and ability to travel up to 50% of the time within Northern Indiana
• Reliable transportation required.
• Must be able to meet the requirements to drive for company business.
• Strong written and verbal English communication skills
• We conduct pre-employment drug and background screening.

Benefits*: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.