New

Account Representative

Butler America Aerospace L.L.C.
sick time, 401(k)
United States, New York, East Syracuse
May 23, 2025
Account Representative Location:East Syracuse, NY Job ID: #70767 Pay Rate: $25 Monday - Friday 8am-5pm Job Description: This exciting opportunity is in the Customer Care Center where we support our customers via telephone and written correspondence. Our B2B channels include Commercial Contractors, Commercial Service, National Accounts, and International offices who are seeking after-market replacement components. The Customer Care Center is a high-volume, fast paced and metric driven call-center with a team atmosphere. We emphasize customer satisfaction, building strong business relationships and driving sales growth. Duties will vary as required including data entry, basic reporting, phone calls, emails. Preparing basic reports and assisting customers with pre-delivery and post- sales such as order entry, order status, expedite delivery, price and availability, and limited technical support. Job Requirements: Excellent Customer Service Skills Ability to work with a team and independently Proficient in Microsoft Office Organized and attention to detail Familiarization with Salesforce is a plus Knowledge of HVAC products or related industry is a plus May involve overtime HS Diploma/GED Benefits provided: 401K Medical, dental, and vision Sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at accommodations@butler.com.