Intake Coordinator ARC28

Intake Coordinator - The Salvation Army Adult Rehabilitation Center

About Us

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible, motivated by the love of God. The mission of The Salvation Army is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Overview

Join our team in "Doing the Most Good" as an Intake Coordinator. This leadership role ensures the confidentiality, integrity, and effectiveness of our rehabilitation program's intake process. You'll maintain admissions operations, coordinate outreach efforts, and provide comprehensive support to applicants, families, and community members while upholding the highest standards of our mission.

Pay Rate: $14 - 16.00/hr.

Status: Full Time, Non-Exempt

Key Responsibilities

Program Leadership & Coordination

• Oversee daily intake operations and admissions process
• Supervise and support Intake Clerk
• Maintain program integrity and best practices
• Participate in data quality meetings with ARC Command
• Coordinate with program staff and community partners

Intake Management & Assessment

• Conduct comprehensive eligibility assessments
• Manage intake documentation and electronic records
• Process admissions through referrals, phone calls, and walk-ins
• Ensure compliance with program policies and procedures
• Complete and document intake testing procedures

Community Outreach & Statistics

• Lead community outreach for recruitment and retention
• Build relationships with referral agencies and stakeholders
• Maintain current community resource listings
• Gather and review center statistical data
• Report daily center census and maintain accurate records

Documentation & Compliance

• Oversee electronic records management
• Coordinate with external agencies (courts, probation, parole)
• Manage medication documentation and handoffs
• Ensure accurate statistical data entry and reporting
• Support 24/7 intake operations

Qualifications

Required Education & Experience

• High School Diploma or Equivalent
• Supervisory experience required
• Computer literacy required
• Valid driver's license and ability to qualify for TSA insurance
• Personal Christian testimony/experience
• Commitment to Christian principles

Skills & Abilities

• Leadership and supervisory capabilities
• Strong organizational and documentation skills
• Excellent communication and interpersonal abilities
• Database management proficiency
• Community outreach experience

Physical Requirements

• Ability to speak, hear, and see clearly
• Manual dexterity for computer operation
• Capability to lift/move up to 20 pounds

What We Offer

• Leadership role in mission-driven organization
• Professional development opportunities
• Comprehensive benefits package
• Meaningful community impact

Work Environment

• Office-based setting
• May include evenings and weekends
• Local travel required
• Occasional overnight travel for training/events

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Must pass all applicable background checks.