Family Partner, Youth Mobile Crisis - 40 Hours, Mixed Shifts

UMass Memorial Health
United States, Massachusetts, Leominster
Apr 06, 2025
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Monday through Friday, Weekends (Saturday and Sunday) Scheduled Hours: Variable Shift: 4 - Mixed Shift, 10 Hours (United States of America) Hours: 40 Cost Center: 71000 - 0821 YMCI North County Union: SEIU Local 509 Community Health Link This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Sharing experiences from their own journey as a caregiver, the Family Partner, under the direction of the Family Partner Supervisor, provides Family Support and Training (Caregiver Peer-to-Peer Support)-a service that involves a structured, one-to-one, strength-based relationship between a Family Partner and a parent/caregiver. The purpose of this service is for resolving a youth's emotional and behavioral challenges by improving the capacity of the parent /caregiver to parent the youth. Through a mentoring relationship a Family Partner works to improve the parent's functioning to support the youth in the community or to assist the youth in returning to the community. Specific activities include education, assistance in navigating the child serving systems (DCF, education, mental health, juvenile justice, etc.); fostering empowerment, including linkages to peer/parent support and self-help groups; assistance in identifying formal and community resources (e.g., after-school programs, food assistance, summer camps, etc.) support, coaching, and training for the parent/caregiver. Caregiver Peer to Peer Support services seek to help achieve goals in the individual child/youth's plan. I. Major Responsibilities: 1. Assist in the creation and maintenance of a positive and collaborative working environment where all employees of CHL and enrolled youth and their families feel welcome, supported, and comfortable. 2. All activities described here will be delivered at the offices, in the community, or in the family's home depending on the preferences of the enrolled youth and family. 3. Works to build strong, functional working relationships with enrolled youth and their families 4. Develop and implement outreach strategies when necessary to enable parents/caregivers of enrolled child/youth to participate fully in the Wraparound Process (if enrolled in ICC). 5. Assists the clinical hub provider (Care Coordinator, In Home Therapist, or Outpatient Provider) to develop with each youth and family a Care Planning Team composed of family members, their natural supports, and, if applicable, state agency representatives, school personnel, providers, and other significant persons. 6. Serves as a mentor to parents/caregivers to improve their ability to effectively advocate for their youth and navigate the child/family serving human services system, including the family's active participation in the Wraparound process itself. 7. Works closely with the clinical hub provider, the family, and the Care Planning Team to monitor the Care Plan and serves as an advocate/liaison for the family when appropriate to access new or different services. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor's Degree in psychology, counseling, or social work. 2. Satisfactory CORI background check. 3. Current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a personal vehicle [or a company Required: 1. Demonstrates a basic, functional knowledge of and endorses the system of care values: Child Centered and Family Driven, Strength-Based, Culturally Responsive, Collaborative and Integrated, and Continuous Quality Improvement. 2. Demonstrates clear and consistent boundaries. 3. Minimum 1 years' experience working with youth/families. 4. Experience as a caregiver of a youth with special needs. 5. Has a current, valid, US-issued driver's license and a registered inspected and insured automobile for work related purposes. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.