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Business Development Director

Microsoft
United States, Washington, Redmond
Feb 24, 2025
OverviewThe Healthcare & Life Sciences (HLS) Business Development team is responsible for healthcare and life sciences strategic partnerships, opportunity identification, and growth initiatives across Microsoft. We are seeking a Business Development Director to join the team driving HLS AI partnerships and strategic initiatives. In this role, you will: Expand the reach and relevance of the Microsoft HLS product and research portfolios, through meaningful engagements with leading partners and customers Support the development of product, commercial, research, and ecosystem strategies in close collaboration with product, marketing, research, and other teams, including creative partnership constructs, business models, and GTM strategies Demonstrate and live our values and principles of teamwork, curiosity, self-awareness, integrity, diversity and allyship
ResponsibilitiesCustomer and Partner Focus Leverages internal and external relationships as a trusted advisor to advise complex (e.g., large, high impact) customers and partners on Healthcare & Life Sciences; domain expertise as a sought-out resource across multiple lines of business, geographies, and cultures, as appropriate; advises partners and decision makers on the industry and company. Supports internal strategy and provides guidance to team in executing partnerships. Drives customer and partner Healthcare & Life Sciences industry initiatives, and contributes to customer's strategy discussions; influences the product roadmap, prioritization, and customer and partner decision making. Looks across accounts to identify and address broad issues and trends. Drives strategic thinking among the team and fosters a culture of customer and partner focus. Partnership Strategy Creates business value propositions based on company, partner, and/or customer needs that drive long-term value creation in the Healthcare & Life Sciences industry. Drives support and action by influencing internal stakeholders and partners and promoting the value of opportunities. Positions the Microsoft Healthcare & Life Sciences industry value proposition versus competitors and works with stakeholders to influence product roadmap to meet customer needs, leveraging knowledge of Microsoft and customer issues in conjunction with key stakeholder teams to establish a foundation for future opportunities in competitive situations through collaboration. Provides insight on industry and/or competitive trends and drives action based on insights. Leverages relationships with a diverse set of stakeholders to identify and validate unique opportunities that cross business areas or target high-priority gaps across technology, product, business, and/or geography. Leverages trends in data to inform decisions across deals. Drives deals to increase growth and achieve desired outcomes; anticipates potential issues, raises visibility, and leverages executive relationships to resolve escalations; provides input into recommendations on partners. Builds and shares pipeline plans across key stakeholders. Manages pipeline by identifying and promoting, prioritizing, guiding, influencing processes that develop and deliver on pipeline opportunities and optimize resources. Prepares information for reporting to key stakeholders, including synthesizing key work for executive consumption. Negotiation Represents Microsoft in key customer and partner interactions, and defines the deal structure for scalable and durable solutions to complex business opportunities. Leverages deep understanding of risks, rewards, and negotiation skills to manage broad engagements across all business functions. Provides breakthrough ideas and collaborates to close strategic or high-impact opportunities in order to scale the business. Resolves deal issues as an escalation point for junior colleagues. Establishes best practices and drives process improvements based on learnings across deals. Provides coaching and support to junior colleagues as a go-to resource for negotiation. Deal Management/Governance Develops and implements plans for managing deals in order to lead a book of deals with workback schedules, key milestones, communications, and reporting. Manages their teams by ensuring load balancing, prioritization of targeted deals, and identification of proven practice. Collaborates with customers, partners, and Microsoft colleagues to develop post-deal governance and oversee the creation and implementation of execution plans across a portfolio of deals within domains, industries, and/or geographies. Demonstrates achieved implementation and high-impact business value (e.g., executive level recognition) for customers, partners, and the company. Manages escalations between large partners and customers through to resolution; provides recommendations into decisions to continue/discontinue deals. Captures learnings to improve future pipeline and business value communication. Course corrects to maximize deal value and preemptively minimize risk.
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