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Director, US Technology Senior Stakeholder Management

RBC Capital Markets, LLC
401(k)
United States, New Jersey, Jersey City
30 Hudson Street (Show on map)
Jan 27, 2025

Job Summary

Job Description

Job Description

What is the opportunity?

Are you a talented, detail-oriented, and results-driven professional who is interested in delivering complex business and technical projects across multiple lines of business? Come join us as part of a new organization with a new vision for RBC US.

RBC's Office of the US CIO is responsible for the oversight of all technology supporting the firm's Combined US Operations (CUSO)/IHC (Intermediate Holding Company) . The CUSO includes Capital Markets, Wealth Management, City National Bank, RBC Bank (US), Global Asset Management, and Functions within the US.

The Director of Senior Stakeholder Management will be accountable for the oversight of all RBC US Technology Board-level and Regulatory reporting. The Director will serve as the primary point of contact for ensuring all Board-level and Regulatory reporting is completed in accordance with the timelines and requirements set and ensures consistent messaging across the RBC US Technology function. The role will act as a liaison between RBC US Technology, and the US Board and Regulatory committees to ensure seamless communication between the technology organization and their governing bodies and will be responsible for monitoring compliance to the requirements set.

What will you do?

  • Serves as a central coordinator for all US Board-level and Regulatory reporting for the US Technology function within RBC.
  • Ensures accurate and timely submission of all Board-level and Regulatory reporting across each RBC US Technology legal entity.
  • Assists in developing and maintaining a comprehensive governance strategy for Board-level and Regulatory reporting across the RBC US Technology function, driving standardization and consistency in reporting.
  • Works closely with stakeholders across each RBC US legal entity to ensure consistent messaging for US Technology updates for Board-level and Regulatory reporting.
  • Provides review and challenge of all Board-level and Regulatory reporting to ensure it meets regulatory and internal requirements, standards, and ensures enterprise alignment.
  • Takes initiative and assists in various enhancements/improvements to achieve consistent Board-level and Regulatory reporting that aligns with RBC enterprise standards and regulatory expectations.
  • Acts as a liaison between Board and Regulatory committees and RBC US Technology leaders to ensure timely follow-up on action items and decisions.
  • Builds and maintains strong relationships with internal stakeholders and provides guidance to teams involved in the reporting process to drive a culture of accountability and excellence.
  • Wear many hats while contributing to CUSO/US Tech Office creation efforts and overall US governance.
  • Establish, develop, and maintain strong relationships with Sponsors, Stakeholders, RBC business, risk, and enterprise partners.
  • Facilitate discussions and meetings leading to collective decision-making, goal setting and conflict resolution.

What do you need to succeed?
Must-have

  • 10+ years' experience in a bank environment with regulatory knowledge (Federal Reserve Board Reg YY/foreign bank governance and oversight)
  • Experience within financial services/investment banking supporting and delivering business and technical projects
  • Experience managing complex initiatives across disparate, global stakeholders
  • Understanding of IT Risk and Federal Reserve Board (FRB) Regulatory requirements to incorporate Board and regulatory presentations
  • Experience responding to and delivering FRB Matters Requiring Attention (MRA) or Matters Requiring Immediate Attention (MRIA), including constructing a narrative/response and navigating complex, evolving or abstract requirements
  • Experience scheduling activities across multiple and global delivery teams to deliver a common message
  • Strong communication skills with ability to work cross-functionally to articulate, measure and solve complex, often abstract issues in a fast-paced environment
  • Excellent documentation, attention to detail, thoroughness and strong ownership of work
  • Proficient with Microsoft Office applications (Excel, PPT, Project)
  • Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.

Nice-to-have

  • Experience with Planview and/or RBC MIS (Management Information System)
  • Experience with ITIL (IT Infrastructure Library), CMMi (Capability Maturity Model) and SDLC (Software Development Lifecycle)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Opportunities to do challenging work in a newly created role and organization

The good-faith expected salary range for the above position is $160,000-$250,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

* Drives RBC's high performance culture

* Enables collective achievement of our strategic goals

* Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Business Performance Management, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY

City:

Jersey City

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-27

Application Deadline:

2025-02-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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