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Dining Services Assistant - PM

Amherst College
United States, Massachusetts, Amherst
6 East Drive (Show on map)
Jan 23, 2025


Dining Services Assistant - PM

Amherst Campus
Full Time
JR5731

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Dining Services Assistant (DSA) position. The Dining Services Assistant is a full-time, year-round position, starting at $20.56 per hour. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The DSA Role supports the efforts of Amherst College Dining Services in providing the diverse campus community with excellent service and production of our menus. This position assists the culinary team with the production and implementation of menu items. This individual takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

The DSA supports the efforts of Dining Services to provide the campus community with excellent quality and customer service. The assistant maintains safe, clean, orderly, and sanitary conditions, as well as assisting with the execution of food and beverage service within the Dining Commons throughout the year. This role engages with the community at each meal to build connections and a sense of belonging for all. Verifies that all foods served are done so at the highest quality to preserve both the integrity of but also the safety of the food being served.

The work schedule varies and corresponds to the College's operational needs. As our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and in such, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed.

Summary of Responsibilities:

Service Support
  • Set up food lines by preparing, cleaning, and managing service equipment
  • Independently ensures dining rooms, beverage areas, self-service food areas, and dish return areas are ready, stocked, filled, and maintained during service, including advance preparation for periods of consumer demands
  • Actively communicates with the supervisor during the entirety of their shift to ensure flawless guest services are delivered
  • In a thorough and detailed manner, cleans the station after each meal period and resets for the next meal period
  • Delivers excellent customer service to our diverse college campus community; engages with guests, builds relationships, and uses the names of guests when possible; creates a sense of belonging and community; welcomes each guest fondly and genuinely
  • Effectively collaborate and communicate with a diverse group of colleagues and students


Cleaning
  • Maintains service areas prior to, during, and after meal service, including but not limited to floor maintenance, trash removal, restocking supplies for service, general cleaning duties, changing light bulbs, submitting work orders, and managing dish room operations.
  • Ensures that dining delivers a high level of sanitation and cleanliness in all areas and that all dining areas are well maintained and in good repair
  • This role strikes and resets furniture as needed and after each meal
  • Ensure that all required sanitation and service logs are completed for compliance with federal, state, and local regulatory agencies


People Support
  • This position oversees student and casual employees to support the execution of duties and meal service
  • Provides training and reports observations of employee growth and development to a supervisor for continued improvement
  • Provides support for college food service events including moving and sourcing goods from a building to off-site areas


Communication and Workday
  • Regularly checking your amherst.edu email is required to stay up to date on college-wide and departmental communications
    • This includes communication by email, message boards, and the Daily Mammoth
    • Important information is shared through these communications that affect your job and help you stay up to date on departmental-specific updates, upcoming meetings, and events
  • Learning and using Workday to manage clocking in and out for shifts, time off requests, and all other functions required to manage your personal information


Qualifications:

Required
  • High School Diploma or equivalent
  • 1 to 3 years of related experience
  • Equivalent work experience in lieu of minimum education and related experience; proven proficiency in math, reading, and writing
  • Valid driver's license and successful credentialing are required in order to operate college vehicles
  • ServSafe Food Handler required or ability to obtain within 3 months of employment
  • Food Handler Allergen Certification or ability to obtain within 3 months of employment
  • Choke Safety trained or ability to obtain within 3 months of employment
  • Strong verbal and written communication skills
  • Attention to detail and pride in performance
  • Schedule flexibility and ability to work large events when needed
  • Excellent customer service skills, organizational and interpersonal skills
  • Must be able to see, smell, taste, and feel foods for safety and quality assurance
  • Commitment to working with a diverse and inclusive community
  • Pre-employment physical/lift test


Preferred
  • Prior experience in collegiate or institutional food service service
  • Knowledge of building maintenance and care
  • Prior experience with the operation of commercial dishwashing equipment


Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Dining-Services-Assistant---PM_JR5731

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