Market Intelligence Analyst

Are you looking for a high energy, strategic, and fast-paced position as a Market Intelligence Analyst? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options - you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program - a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  
  
  
  • 20%+ annual employee promotion and transfer rate
  • Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees
  
  
  
  

The Market Intelligence Analyst is responsible for internal and external research and deliverables that enable our understanding of opportunities in their assigned [patient engagement] market for Relias. This includes examining data generated by customers using the product(s), customer feedback, and also data from market and competitive research and surveys. The Market Intelligence Analyst works closely with product marketing and market research, and product management on overlapping areas of intel and deliverables.

WHAT YOU'LL BE DOING:

* Examine Relias data generated by patient engagement (survey) products and feedback from customers using the products to aggregate insights

* Manage and analyze datasets.

* Communicate findings through data visualizations and reports.

* Inform content marketing, customer benchmarking analysis, aggregated customer proof points / claims, and value proposition / messaging.

* Research and understand the patient engagement competitive and vendor landscape

* Partner with internal teams to design and implement surveys and other research projects including creation and delivery of analysis report.

* Collaborate with cross-functional stakeholders to execute research objectives that are aligned with business needs including product development and revenue generation.

* Collaborate with teammates focused on additional relevant customer markets (Acute, PAC, Community Health) and relevant Relias products (patient experience).

* Provide analysis and enablement to internal stakeholders for business decisions and for educating others on the market.

* Research and understand physician providers as a customer market segment (e.g., market trends, dynamics, customer organization attributes).

* Other duties as assigned.

YOU'VE GOT WHAT IT TAKES IF YOU HAVE:

* Bachelor's Degree

* 3+ years of market research experience, which includes survey writing, data analysis, and report writing or combination of education and relevant experience

* Project management experience

IT WOULD BE NICE IF YOU HAVE:

* Experience conducting healthcare, e-learning, or Software as a Service market research

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30/40 days/quarter.

Company:Relias LLC

Country:United States of America

State/Region:North Carolina

City: Morrisville

Postal Code:27560

Job ID:276991