Support Lead-Java

About Us:

Cognizant is one of the world's leading professional services companies, redefining clients' business, operating, and technology models for the digital era. Our outstanding industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Cognizant Technology Solutions is looking for "M" Level -Java, Aws to join the team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!

Work Authorization: Cognizant will only consider applicants for this position who are legally authorized to work in the United States.

Education Details: BS or Equivalent

Job Locations: Charlotte, NC (or)Iselin, NJ

Responsibilities:

* Drives the implementation and adherence to incident, problem, and change management, early detection and automation processes.
* Provide regular communications to stakeholders on service impacts, planned change and risk mitigation.
* Provide support and engagement with projects to enable the delivery of fast, quality change
* Maintain the SLA set by the clients.
* Problem Solving Attitude.
* Previous experience in leading a support project or at least worked in support project.
* Knowledge of ITIL process and ticketing tools such as Service Now.
* Comply to defined process during ticket resolution
* Should work with co-ordination along with various teams, ensure quality of the work and should be able to get the tasks completed on time.
* Preparation and Presentation of Weekly / Monthly reports to clients.
* Identify Repeated incidents and reduce ticket inflow through permanent fixes.

Required Skills:

* Java, Spring Boot
* Git/Jenkins/Cloud Bees CD (Electric Flow)
* AWS - Terraform, KS
* MS SQL Server
* Messaging queues,
* AWS - Open Search, Splunk
* Scheduling tools like Autosys
* Observability and Monitoring expertise and using tools like sysdig
* UNIX

Salary:

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law