Remote

Business Systems Analyst II

Blue Cross and Blue Shield of Kansas City
parental leave, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States, Missouri, Kansas City
2301 Main Street (Show on map)
Jan 07, 2025
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include: Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute Annual incentive bonus plan based on company achievement of goals Time away from work including paid holidays, paid time off and volunteer time off Professional development courses, mentorship opportunities, and tuition reimbursement program Paid parental leave and adoption leave with adoption financial assistance Employee discount program Job Description Summary: The Business Systems Analyst II is responsible for using their knowledge of software programs and business acumen to provide detailed analysis to complex business problems. This individual will anticipate business needs and develop solutions to improve processes and functionality for our business. This individual will also provide end user support for applications and their interfaces. Job Description Leads in designing, documenting, and evaluating information system solutions, considering functionality, data, security, integration, infrastructure, and performance. Conducts requirements gathering sessions and requirements review sessions with business stakeholders and technical development team. Translates business needs into a high-level functional design and technical requirements of the system; documents the design in the form of user stories and / or use cases; defining solution acceptance criteria that supports the requirements. Proactively Identifies opportunities to improve the design and usability of the current system thru the analysis of requirements, end user workflows, and technical specifications. Provides low-fidelity mock-ups / wireframe designs of functional requirements. Provide subject matter expertise on a suite of solutions within a single business area. Ensure that functional and technical requirements are understood, approved and managed throughout the project life cycle, including traceability to the test plans that validate them. Assists with system testing as needed. Ensure solutions meet business needs thru participation in demonstrations and functionality reviews. Provides subject matter expertise on given solutions. Research and solve technical problems of moderate scope based on understanding of systems and systems functionality. Engages vendors as needed, ensuring timely follow-ups. Assists the IT testing team with planning and coordination of user acceptance with stakeholders. Works closely with the IT testing team to ensure a smooth testing process. Provides input to the IT testing team on various testing scenarios and test data preparations. Works closely with IT Testing team to ensure a smooth testing process. Reviews test cases that are planned and executed. May be accountable for root cause analysis of defects found during testing Identifies solution gaps and makes future state proposals; Collaborates with software engineers to flush out a technical approach. Provides guidance to user community on best utilization of solutions to meet their needs. Makes recommendations regarding how to use technology to accomplish business goals Collaborates across multiple business units and technology teams on complex solutions Performs feasibility analysis based on an understanding of proposed functionality Performs other related duties as assigned Creates and Maintains application and system documentation. Works closely and fosters good working relationships with key internal and external stakeholders Minimum Qualifications Bachelor's degree from an accredited university or college in business administration, computer science, information systems or a related academic field or equivalent combination of education and experience Moderate Knowledge of the software development lifecycle and structured software development methodologies Advanced experience in Office 365 suite of products Experience working in a team environment Strong initiative, willingness to play any role necessary to help the team be successful Experience working in Azure Dev Ops (or equivalent software) Intermediate ability to query and analyze data. 3+ years' experience using SQL to query data from a database; understanding of types of joins and join criteria. Providen ability to analyze data moderate complexity Self-sufficient/self-starter. Moderate experience with Agile, Scrum and Kanban frameworks Strong verbal and written communication skills with ability to explain technical conccepts to lay audiences. Planning, organizational, and time management skills with minimal supervision / direction Strong critical thinking, problem-solving and analytical skills Experienced in writing requirements for system integration projects of moderate scale and complexity. Ability and desire to quickly learn and retain new information Good, high-level understanding of application architecture. Preferred Qualifications Experience with Healthcare concepts and / or Health Insurance industry Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.