Director, Employee Relations

Director, Employee Relations - Denver, CO (Hybrid)

Are you ready to use your skills for one of the world's largest FinTech organizations? Do you want to work for a global business that is committed to moving money for the better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Director, Employee Relations!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Western Union powers your pursuit.

The Global People Relations (PR) Director operationalizes the strategic vision from the VP of PR for the People Relations sub-function and ensures its operational execution across all regions. This role drives global consistency while addressing local nuances, mitigates PR risks, and aligns PR strategies with OKRs and broader organizational goals associated with investigations and workplace concerns, policies, and handbooks, workplace accommodations, alternative work arrangements, corrective action, employment separations, and background check governance.

Role Responsibilities

• Implement the global PR strategy, ensuring alignment with organizational values and objectives; including co-develop and execute key PR initiatives, such as business process improvements, handbook revisions, training programs, etc.
• Act as a global subject matter expert (SME) on PR processes and policies for PR team and stakeholders, including provide strategic guidance on escalated cases and PR processes.
• Will also conduct investigations into employee complaints, grievances, and policy violations, ensuring objectivity and confidentiality.
• Identify trends and recommend proactive solutions to mitigate PR risks; includes monitoring global PR trends and guiding VP PR and the HRLT in addressing emerging risks.
• Act as the final escalation point for PR Specialists, PR Partners, and Sr. PR Partners for high-risk PR matters below C-suite, including mentor and inspire a global PR team, fostering collaboration and best practice sharing across regions.

Role Requirements

• 10+ years in HR and/or employee relations/PR roles, with significant leadership on cross-functional projects.
• Advanced expertise in Six Sigma or process optimization, includes exceptional strategic thinking, demonstrated track record of operationalization of complex systems and project management.
• Exceptional written communication and report writing.
• Deep expertise in global labor laws and compliance.
• High B2+ level of CEFR proficient in Spanish is preferred.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

Annual base salary range is $140,000 - $185,000 USD per year. Total on target compensation includes a base salary and short-term (20% of base) and long-term (20% of base) incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States - Specific Benefits Include

• Flexible Time off
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Student Loan Repayment (below manager level only)
• Parental Leave
• WU Foundation Gift Match
• One day volunteer time off
• $0 Money Transfer Fee Discount Code - Quarterly
• Recognition Program "Game Changers"
• Employee Discount Program
• Global Adoption Assistance
• Global Scholarship Awards Program
• 4% Western Union Contribution to 401K

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information."

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Estimated Job Posting End Date:

01-31-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.