Automation Delivery Manager

Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and technology to support a superior customer experience. We are actively seeking a talented Delivery Manager to join our Enablement Platform, Process Automation team and take part in our people-first culture. This position requires someone who is forward-thinking and innovative with their solutions for the business. This role will be hybrid, with in-office days in Newport Beach, CA.

As a Delivery Manager, you'll play a key role in Pacific Life's growth and long-term success by leveraging your analytical and technical skills to solve complex problems. You'll join a dedicated, self-organizing, cross-functional team in developing our next generation automation systems. If you are a mission-driven self-starter who is comfortable with ambiguity and who thrives in a fast-paced, collaborative culture, this role will motivate you for years to come.

What You'll Do:

• Analyze complex business problems and clarify requirements with stakeholders

• Assist in the overall scope definition, workflow design, and facilitation of technology development

• Own the backlog, prioritize use cases, and drive team understanding

• Create and communicate your team's product vision and roadmap

• Facilitate regular demonstrations to users to ensure your team's products are well understood and meet initial/ongoing objectives

• Work closely across business and technology teams to prioritize projects and collaborate on deliverables

• Build strong working relationships with teams across the organization

• Remove roadblocks that stand in the way of your team's ability to be effective

• Keep key stakeholders updated on project deliverables and challenges

• Communicate complex concepts and results in a clear and effective manner

• Present new ideas and technologies to the Technology and Digital organization

Factors for Success:

• Bachelor's degree in a technical or related field, or equivalent experience

• 5+ years of experience in Technology organizations

• Proven ability to achieve quality results in an environment requiring flexibility/adaptability to rapidly changing directives

• Experience being part of a fast-paced agile software development team, with a strong understanding of Scrum and Kanban practices

• Strong organizational and prioritization skills with a detail-oriented mindset

• Innate sense of accountability and ownership

• Ability to quickly understand and speak to complex concepts

• Outstanding communication, interpersonal, and influencing skills with a spirit of collaboration and diplomacy

• Experience working as a Project Manager, Scrum Master or in a leadership role strongly preferred

• Strong foundation with modern SDLC in various technologies (AWS Services, Python, Terraform or other IaaS, YAML, Git, PowerShell, RDBMS, NOSQL, Windows/Linux, CI/CD pipelines) preferred

• Experience with Financial Services and Annuities or Life Insurance products is a bonus

You can be who you are.

People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Benefits start Day 1.

Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

* Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
* Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
* Paid Parental Leave as well as an Adoption Assistance Program
* Competitive 401k savings plan with company match and an additional contribution regardless of participation.