Banking Member Services Representative

Do you have 2+ years of experience in the banking industry as a Universal Banker or Customer Service Representative? Pro Staff is hiring a skilled Banking Member Services Representative with strong customer service expertise in Alexandria, MN.

Main responsibilities include assisting customers with transactions through various channels (in-person, phone, web), matching products and services to customer needs, and referring them to the appropriate department for commercial and mortgage lending products. For additional variety in your day-to-day activities, you'll also be handling cash, assisting with Safe Deposit Box functions, providing notary services, and opening/maintaining personal, commercial, and IRA and HSA products.

Pay Rate | $18-$23 per hour (Based on experience)

Schedule | 8:00 AM - 5:00 PM | Monday - Friday

• Opening shift starts at 7:15 AM | Closing Shift ends at 5:45 PM
• Drive-up shift required every 3rd Saturday from 8:00 AM - 12:00 PM

To excel in this role, you'll need to be:

• Proficient in Microsoft Suite (Word, Excel, Outlook), Windows, and Internet applications.
• Skilled in operating a 10-key calculator and office equipment.
• Knowledgeable about ATM operations.
• Proven track record in cross-selling bank products and services to meet customer needs.

• At least 2 years of banking industry experience in a Universal Banker or Customer Service Representative role,
• High School Diploma or GED.

Employee Benefits/Perks: We offer weekly/daily pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, career advancement opportunities, and more!

Click "Apply Now" to connect with our recruiting team!

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Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.