US Administrative Assistant III

This is a full time, office-based role out of our Charlotte, NC office. This is an office-based role with flexibility for alternate work arrangements after a period of time. This role supports across multiple solution lines.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The Administrative Assistant III responds promptly, thoughtfully, and effectively to work requests from senior leaders. They are adaptable to changing work environments in the office, shifting priorities, and new situations. Additionally, the person in this position will possess the skills and ability to partner with leaders on confidential matters, communicate effectively and appropriately with internal resources, clients (where applicable), and other parties in an office based and virtual working environment.

• Create and maintain Distribution Groups
• Schedules, and facilitating meetings, either virtual or in-person, securing room reservations and food ordering/delivery, if needed.
• Primary point of contact for the team (e.g., independently seeks out answers to questions, takes initiative, leverages network of resources to solve problems)
• Assists with overflow work from other areas of the business; provide backup support to other AAs as necessary.
• Prepares, produces, and proofreads advanced level presentations and correspondence, graphic presentations, and other documents, including editing for grammar, punctuation, and clarity.
• Submits printing requests for meetings and other needs as necessary; ensures accuracy of printed materials before distribution.
• Research and book travel arrangements.
• Prepares and submits expense reports.
• Records time accurately and submits according to corporate guidelines.
• Attends business town halls; Coordinate, schedule and prepare presentations for client and internal meetings.
• Serves as an expert resource for Aon branding.
• Maintains OneDrive files, databases, or SharePoint sites as applicable.
• Prioritizes work, makes measurable progress on assignments, and delivers quality results.
• Has an advanced understanding of practice/business terminology.
• Coordinates complex meeting logistics in-person and virtually; may include, but not limited to, budgeting, travel, room reservations, meeting room logistics and materials, and catering.
• Actively participates in leadership meetings for follow ups and note taking when applicable.
• Delegate for email management, time recording, full calendar management, expense approvals, and other special projects when applicable.
• Coordinates projects and works independently.
• Ability to compose materials from rough notes or independent knowledge of circumstances.
• Acts as liaison between the executive and their colleagues, clients, and other collaborators
• Strategic, solves problems, and establishes procedures that result in process improvements.
• Acts as a subject matter expert for internal tools and resources
• Assists Administrative Operations Managers (AOMs) with special initiatives and workstreams.
• Demonstrates leadership by contributing agenda topics and openly participating in meetings or other forums.
• This list is not all-inclusive; other tasks may vary based on business need.

The Administrative Assistant III reports to the Administrative Operations Manager and provides advanced administrative support to business leaders, client teams and local teams within a workgroup, practice area, or solution line. Support responsibilities may include email and calendar delegate, travel and expense management, document production, ad hoc projects, and the effective use of office applications.

• Minimum of 6+ years of proven experience.
• Displays exceptional customer service skills and attention to detail.
• Superior writing skills-grammar, punctuation, spelling, and proofreading
• Superior verbal and written communication skills
• Self-motivated teammate with ability to work independently under minimal direction.
• Demonstrates strong organizational and project management skills.
• Demonstrates discretion on highly confidential matters.
• A wide degree of creativity and latitude is expected.
• Suggests approaches for resolving problems.
• Maintains a high level of confidentiality.
• Ability to effectively interact with clients and team members, always maintaining professionalism with a positive demeanor.
• Self-directed prioritization of work and projects; demonstrates measurable progress through open communication to leaders and team members consistently and with highest quality.
• Advanced level computer literacy in Microsoft Office Suite and other programs as applicable

Skills: Microsoft skills testing administered as part of the recruiting process.

Education: High School degree or bachelor's degree or equivalent experience a plus.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $56,000 - $75,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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