Strategic Accounts Sales Support Coordinator

Location:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Manage and respond to incoming requests from customers (primarily internal, some external)

• Diagnose and determine needs by asking appropriate questions

  • Requests may include but are not limited to:

    • Report generation and analysis

    • Coordination of new account set-up, changes, &/or customer master information changes

    • Quote/bid requests

    • Coordination of customer credit review or other order-to-cash process requests

• Coordinate and manage elements of the business proposal process (RFP) such as:

  • Assist in the development and approach to bid responses and bid packages

  • Oversee final assembly and delivery of RFP to customer

  • Publish files according to SOP

  • Coordinate deliverables between stakeholders for proposals, presentations and data/survey analysis

• Communicate with key stakeholders (internal and external), share information as needed, and provide timely progress reports on outstanding requests

• Promote adoption of best practices within the Business Management Team that are in alignment with Strategic Account profitability goals

• Identify and communicate process improvement areas

• Responsible for aiding in own self-development by being available and receptive to all training made available by the company

• Maintain documentation of and development of processes

• Special or other duties as assigned

Required Education:

• Bachelor's degree preferred, but not required

Required Length & Type of Experience:

• Bachelor's degree or combination of up to one year inside sales, customer service or relevant Airgas/industry experience required

  • Knowledge of industrial, medical and specialty gasses, welding and safety products a plus

• Intermediate Microsoft Office or Google Suite experience required, with an emphasis in Excel or Google Sheets preferred

• Prior experience manipulating datasets and analyzing data from multiple sources preferred

Knowledge, Skills & Abilities:

• Demonstrates the ability to prioritize, multi-task and manage time

• Organized, self-motivated, resourceful, proactive individual that is comfortable working both independently and as a team member, taking ownership for assigned work

• Outstanding work ethic; driven to meet critical deadlines in a fast-paced environment by managing multiple tasks and adapting to changing priorities

• Ability to interact with and take direction from all levels of the Strategic Account team including management, the sales field and other members of the SA Business Management Team

PHYSICAL DEMANDS: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to talk, hear, and walk sit: use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch.

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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