Counter & Delivery Representative

The Kendall Group
United States, Indiana, Greensburg
1511 Commerce Park East Drive (Show on map)
Dec 13, 2024
Counter & Delivery Representative About The Kendall Group Kendall Electric, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Counter & Delivery Representative position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Location Manager, the Counter & Delivery Representative is a key member of the Kendall Electric sales team. This position is responsible for promoting and developing business. The individual continually contributes to sales growth and profitability by providing prompt, friendly and professional service to customers in-person and over the phone. This position may also be responsible for driving delivery routes between customer locations to meet customer and business needs. Exciting work you will do: The essential duties and responsibilities of the Counter & Delivery Representative position will consist of, but are not limited to, the following: Sell company products and services to customers visiting or calling into the branch by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment Promote sales growth, which includes, but is not limited to: Promoting add-on sales and vendor promotions Promoting Counter Days Create positive relationships with customers, clarify customer's understanding of products and services; answering questions; and offering relevant information Participate in relevant training to keep current with opportunities to grow and excel within the role Assist in unloading delivery trucks and assist customers with loading product into their vehicle Receive product and stock shelves Participate in inventory cycle counts, as directed Safely operate stand-up and/or sit-down forklifts, manual pallet jacks, to lift and transport material Maintain quality service by adhering to Kendall Group policies, procedures, and standards Driving product to various customer locations General housekeeping Perform other duties as assigned Competencies you possess: Service Excellence Results, Action Oriented Accountability and Responsibility Teamwork and collaboration Safety Conscious Understanding others, Listening What you'll need: Work Experience: Entry Level Education: High school diploma or GED Licenses/Certifications: The below licenses will need to be obtained upon hire: Driver's License with appropriate state licensing and clean driving record Must be able to pass a DOT Medical Exam and obtain a 1- Year Card (Paid for by The Kendall Group) Analytics/Computer Skills: Ability to use standard office equipment, including but not limited to computerized bar code scanner, printer, and standard warehouse equipment/tools/machines/vehicles; basic math and reasoning skills Organization Skills: Ability to multi-task and prioritize work to maximize accuracy and efficiency Cross-functional skills: Ability to work effectively with the distribution center and sales teams Communication Skills: Excellent oral and written communication skills; ability to communicate well with all levels of the organization Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Frequent sitting, driving, and getting in and out of a vehicle Ability to see/sit/stand/walk/talk and hear Ability to lift/move/carry up to 50lbs Ability to be on your feet for 8 hours a day Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel Physical Environment: While performing the duties of this job, the employee is exposed to temperature conditions prevalent at the time Qualifications we prefer but don't require: Work Experience: General working knowledge of electrical products; counter sales in electrical industry; forklift experience The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. Acknowledgement: This job description is provided to briefly describe the work required for this position. This job description does not state or imply these are the only responsibilities or duties for the position. The employee may be required to perform other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.