Quality Manager

We're looking for aQuality Managerto join our team!

As aQuality Manager, you'll coordinate services to help the people we serve keep, learn, and improve important daily living skills. Your responsibilities will include overseeing all aspects of quality management for Connecticut.

Who will love this job:

A solutions-oriented problem solver - you bring a thorough and conscientious approach, always considering the overall impact before making decisions.

A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others "connect the dots".

What you'll do in this role:

• Oversee all aspects of quality management for Connecticut.
• Auditing systems, processes, and products to ensure compliance with new and existing national and agency quality standards, regulations, and accreditation standards.
• Implementing quality management actions and contributing to the development of agency policies and procedures, strategic plan, and other improvement initiatives.
• Provides quality support to projects from the planning phase to project completion.
• Responsible for the hiring, training, supervision and coaching of direct reports to maximize employee engagement and effectively achieve desired results
• Provides oversight of agencies regulatory review systems including the development of plans of correction/protective service plans and the monitoring of plans to ensure effectiveness
• Act as the local primary point of contact, facilitating support and providing information for ANE (Abuse, Neglect, and Exploitation) investigations.
• Responsible for supporting ANEinvestigations by providing follow-up, documentation, and supplementary information as needed.

Extras we think you'll love:

• Competitive Pay
• Health Insurance
• Professional & Personal Development Opportunities
• Tuition Reimbursement
• Paid Time Off (you earn it from day 1!)
• Daily Pay Benefit!

Schedule:
Monday-Friday 8:30am - 4:30pm with two days a week working 12pm -8pm

Commitment to Inclusion, Diversity, Equity and Belonging:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

• Bachelor's degree from an accredited university or college in business, healthcare, or
  social services with minimum two years' experience or minimum six years' experience
  in a quality or business aspect of healthcare role required.
• Minimum two years ofsupervisory experience required. Experience with LEAN/Six Sigma and IDD preferred.