Technical Trainer

Intralox
United States, Louisiana, New Orleans
Dec 07, 2024
We are seeking a Trainer to develop and implement trainings for our internal and external customers. The right individual is mechanically inclined and passionate about instructional delivery. For over 70 years, Laitram Machinery has pioneered the manufacturing of high-performance shrimp-peeling equipment, and more recently, steam cookers, blanchers, nut pasteurizers, roasters, and sorters. All of our products are designed to increase efficiency, improve product quality and yield for processors worldwide. Laitram Machinery is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page. Responsibilities: Coordinate and facilitate technical training sessions, including classroom, hands-on, and remote learning. Serve as the content owner for technical training, designing and storyboarding training materials. Collaborate closely with the marketing, product, and technical writing teams to ensure cohesiveness and brand consistency. Evaluate training effectiveness through learner feedback and knowledge/skill demonstration; drive continuous improvement in our training delivery. Translate business needs to training requirements by assessing product/process audits, performance metrics, maintenance and troubleshooting data, and account strategies. Act as the project manager and content owner for all technical training development. Support the development and delivery of train-the-trainer programs for external customer support. Qualifications:* Educational or practical experience working in Mechanical and/or Electrical Engineering or a supporting function to these fields 5+ years of experience in teaching, instructional delivery, and/or training Skilled at conveying mechanical and electrical engineering technical concepts and ideas simply and clearly Strong communication and facilitation skills, including presenting, listening, questioning, and time management Customer service mindset with a drive to delight customers with a strong training experience Confident, resilient, flexible, proactive, and self-managed Strong planning, organization, and project management skills Open to feedback, with proven ability to work collaboratively with others Willingness to travel internationally 25-40% to meet customer training schedule, including occasional weekends Ability to carry 50 lbs of equipment to customer site for training when needed Preferred Skills Mechanical and/or electrical engineering degree Working knowledge of engineering software (e.g., AutoCAD, Solidworks) *Proficiency with LMSs and training software (Articulate)