New
Receptionist-Smilow Trumbull (per Diem)
Yale New Haven Health | |
United States, Connecticut, Trumbull | |
Dec 24, 2024 | |
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Reporting to the Smilow Clinical Program Manager, the telephone receptionist is the first contact for all inbound calls to the central phone number for a designated ambulatory oncology network practice site, serves as the conduit for external callers and internal contacts and generally manages the flow of all inbound telephone communications expediently (within 3-4 rings), appropriately (according to script) and accurately (correct message content and routing). EEO/AA/Disability/Veteran Responsibilities
Qualifications EDUCATION Graduation from high school including or supplemented by secretarial training courses. EXPERIENCE One (1) to two (2) years of secretarial or business related experience involving public contact is preferred. Experience in a patient care environment is helpful. SPECIAL SKILLS Must possess good typing and data entry skills. Must have good computer skills; word processing. Excellent communication skills. Ability to work under varying workloads and deal with extremely ill patients as well as a variety of professionals. Thorough knowledge of third party terminology. YNHHS Requisition ID 122985 |